Privacy Notice

PRIVACY POLICY

GoodSam technology services llc. (“GoodSam”) provides this Privacy Policy to help you make an informed decision about whether to use or continue using the GoodSam Site, GoodSam Software and/or the GoodSam’s Services (GoodRe,GoodBarter, GoodValue). If you do not agree to our practices, please do not use the GoodSam Site, GoodSam Software,or GoodSam Services.
This Privacy Policy is incorporated into and is subject to the GoodSam’s Terms of Service. Your use of the GoodSam Site, GoodSam Software and the GoodSam Service and any personal information you provide on the GoodSam Site or GoodSam Service remains subject to the terms of this Privacy Policy and our Terms of Service.
Please note that any Status Submissions or other content posted at the direction or discretion of users of the GoodSam Service becomes published content and is not considered personally identifiable information subject to this Privacy Policy.

WHAT DOES THIS PRIVACY POLICY COVER?

This Privacy Policy is part of GoodSam’s Terms of Service and covers the treatment of user information, including personally identifying information, obtained by GoodSam, including information obtained when you access the GoodSam’s Site, use the GoodSam Service or any other software provided by GoodSam.
This Privacy Policy does not apply to the practices of companies that GoodSam does not own or control, or to individuals whom GoodSam does not employ or manage, including any of the third parties to which GoodSam may disclose user information as set forth in this Privacy Policy.

WHAT INFORMATION DO WE COLLECT?

GoodSam may obtain the following types of information from or concerning you or your mobile phone device, which may include information that can be used to identify you as specified below (“Personally Identifying Information”):
User Provided Information: We collect information you provide directly to us, such as when you create or modify your account, request services, contact customer support, or otherwise communicate with us. This information may include: name, email, phone number, postal address, date of birth, profile picture, payment method, billing information, items recycled (for GoodRe), items exchanged ( for GoodBarter), items purchased (GoodValue), delivery notes, pickup notes, mobile device information and other information you choose to provide. In order to provide the GoodSam Service, GoodSam will keep track of your social media interaction accessed via GoodSam’s mobile app or website on platforms like facebook, Instagram and twitter.
Location Information: If you permit the GoodSam app to access location services through the permission system used by your mobile operating system (“platform”), we may also collect the precise location of your device when the app is running in the foreground or background. We may also derive your approximate location from your IP address.
Transaction Information: We collect transaction details related to your use of our GoodValue Services, including the type of product purchased and searched on goodsam and its affiliates platform, date and time the product was purchased, amount charged, amount deposited (reimbursement of tokens) and other related transaction details.
Usage and Preference Information: When you visit the GoodSam Site, we may send one or more cookies – a small text file containing a string of alphanumeric characters – to your computer that uniquely identifies your browser. We collect information about how you and site visitors interact with our Services, preferences expressed, and settings chosen. GoodSam uses both session cookies and persistent cookies. A persistent cookie remains after you close your browser. Persistent cookies may be used by your browser on subsequent visits to the site. Persistent cookies can be removed by following your web browser help file directions. A session cookie is temporary and disappears after you close your browser. You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent. However, the GoodSam Site may not function properly if the ability to accept cookies is disabled.
Log File Information: When you use the GoodSam Site, our servers automatically record certain information that your web browser sends whenever you visit any website. These server logs may include information such as your web request, Internet Protocol (“IP”) address, browser type, browser language, referring / exit pages and URLs, platform type, number of clicks, domain names, landing pages, pages viewed and the order of those pages, the amount of time spent on particular pages, the date and time of your request, one or more cookies that may uniquely identify your browser, your phone number and various status information.

HOW DO WE USE THE INFORMATION?

We may use the information we collect about you to:
• Provide, maintain, and improve our Services, including, for example, to provide products, facilitate reimbursements and payments, send receipts, communicate with other members, services you request (and send related information), develop new features, provide customer support to Users, authenticate users, and send product updates and administrative messages;
• Perform internal operations, including, for example, to prevent fraud and abuse of our Services; to troubleshoot software bugs and operational problems; to conduct data analysis, testing, and research; and to monitor and analyze usage and activity trends;
• Improve the quality and design of the GoodSam Site and GoodSam Services and to create new features, promotions, functionality, and services by storing, tracking, and analyzing user preferences and trends.
We may use cookies and log file information to: (a) remember information so that you will not have to re-enter it during your visit or the next time you use the GoodSam Services or GoodSam Site; (b) provide custom, personalized content and information; (c) monitor individual and aggregate metrics such as total number of visitors, pages viewed, etc.; and (d) track your entries, submissions, views and such.

SHARING OF INFORMATION

We may share the information we collect about you:
• With third parties to provide you a service you requested through a partnership or promotional offering made by a third party or us;
• With the general public if you submit content in a public forum, such as blog comments, social media posts, or other features of our Services that are viewable by the general public;
• With third parties with whom you choose to let us share information, for example other apps or websites that integrate with our API or Services, or those with an API or Service with which we integrate;
• In response to a request for information by a competent authority if we believe disclosure is in accordance with, or is otherwise required by, any applicable law, regulation, or legal process
• In an aggregated and/or anonymized form which cannot reasonably be used to identify you.

ANALYTICS AND SERVICES PROVIDED BY OTHERS

We may allow others to provide audience measurement and analytics services for us, to serve advertisements on our behalf across the Internet, and to track and report on the performance of those advertisements. These entities may use cookies, web beacons, SDKs, and other technologies to identify your device when you visit our site and use our Services, as well as when you visit other online sites and services.

YOUR CHOICES

You may decline to submit Personally Identifiable Information through the GoodSam Site or the GoodSam Service, in which case GoodSam may not be able to provide certain services to you. If you do not agree with our Privacy Policy or Terms of Service, please delete your account, uninstall the GoodSam mobile application and discontinue use of the GoodSam Service; your continued usage of the GoodSam Service will signify your assent to and acceptance of our Privacy Policy and Terms of Service. Please contact GoodSam via email to info@GoodSamts.com or available web forms with any questions or comments about this Privacy Policy, your personal information, your consent, or your opt-in or opt-out choices.

OUR COMMITMENT TO DATA SECURITY

GoodSam uses commercially reasonable physical, managerial, and technical safeguards to preserve the integrity and security of your personal information. We cannot, however, ensure or warrant the security of any information you transmit to GoodSam and you do so at your own risk. Using unsecured wifi or other unprotected networks to submit messages through the GoodSam Service is never recommended. Once we receive your transmission of information, GoodSam makes commercially reasonable efforts to ensure the security of our systems. However, please note that this is not a guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. If GoodSam learns of a security systems breach, then we may attempt to notify you electronically so that you can take appropriate protective steps. GoodSam may post a notice on the GoodSam Site or through the GoodSam Service if a security breach occurs.

CHANGES AND UPDATES TO PRIVACY NOTICE

This Privacy Policy may be revised periodically and this will be reflected by the “effective date” below. Please revisit this page to stay aware of any changes. Your continued use of the GoodSam Site and GoodSam Service constitutes your agreement to this Privacy Policy and any amendments.

Effective Date of this policy: Oct 4, 2017